Refund Policy for No Background Image Background Removal Service

1. 14 Days Money Back Guarantee

At No Background, we strive to provide the highest quality image background removal service. If you are not 100% satisfied with your purchase, you may be eligible for a refund under our 14 Days Money Back Guarantee, provided the following conditions are met:

• You have purchased a subscription for the first time.
• The purchase was made within the last 14 days.
• You are not satisfied with the quality of the background removal results or have no use for the images generated by our service.
• You have processed less than 50 images, regardless of resolution.
• Neither your account, you personally, nor your company have used the 14 Days Money Back Guarantee before.

2. Requesting a Refund

If you meet the conditions listed above and wish to request a refund, please contact our support team with the following information:

• Name: Your full name.
• Email Address: The email used to make the purchase.
• Order Number: The order number provided by Paddle.
• Subscription Plan: The name of the subscription plan you purchased.

Once we receive your refund request, we will review it within 48 to 72 hours. If approved, your refund will be processed through Paddle, and you will receive a confirmation via email.

3. Non-Refundable Purchases

The following types of purchases are not eligible for refunds under the 14 Days Money Back Guarantee:

• Purchases made with special discount coupons or offers.
• Customized subscriptions or promotional offers.
• Purchases made for manual services or any services outside our automated background removal system.

If your purchase falls under these categories, it is generally non-refundable. However, you may cancel your subscription at any time to prevent future billing.

4. Special Considerations

In cases where a refund request does not meet the conditions of our 14 Days Money Back Guarantee but you still have concerns regarding your purchase, please contact our support team. We are committed to working with you to resolve any issues and ensure satisfaction with our service.